Syllabus

Course Description – The BLISS System IT Administration course is a presentation of the BLISS System including the Database Server, Web Application Server, and Client Machines. System configurations, installations, upgrades, maintenance, and troubleshooting BLISS System components are covered.

Course Structure – This course is designed as a presentation with guided practice followed by individual practice at the end of each day. We will utilize VMWare technology to simulate a server-client environment. Each student is assigned a laptop that hosts a virtual machine representing the Database and BLISS Servers. Students are given a thumb-drive containing all course materials, video demonstrations, and manuals. Certificates of Completion are given at the end of the course.

Course Content and Schedule –

Monday

  • Session 1:
    • Overviews
      • Introductions
      • Course Structure
      • BLISS Architecture and Applications
      • Oracle Structure
  • Session 2:
    • Database Server
      • System Requirements
      • Installing, Upgrading, and Patching Oracle Database
      • Installing, Upgrading, and Patching Oracle Client
  • Session 3:
    • Database Server Continued
      • Creating a BLISS Database
      • Important Database Configuration
    • Practice Assignments
      • Patch Oracle Database and Client
      • Create BLISS Database
      • Configure BLISS Database

Tuesday

  • Session 1:
    • Database and the BLISS Server
      • System Requirements
      • Database Connectivity
      • BLISS Services Installation
      • Client Registration Utility
      • Database Imports and Exports
      • Upgrading the BLISS Database
  • Session 2:
    • Database Maintenance
      • Creating a Preventive Maintenance Schedule
      • Schema Reports
      • Backup and recovery
      • Database Growth
  • Session 3:
    • Database Maintenance (ArchivePRO)
      • Case for Production, Replicate, and Archive databases
      • Reducing the production database
      • Creating a replicate database
      • Database archives
  • Session 4:
    • Practice Assignments
      • Import Database
      • Upgrade Database
      • Write a Preventive Maintenance Schedule

Wednesday

  • Session 1:
    • BLISS Server – WinBLISS Services
      • Services Overview
      • Label Service and CodeSoft
      • Calculation Server
      • RDS Server
      • COA Server
      • Tools
  • Session 2:
    • BLISS Server – VortalBLISS Services
      • Alog Plus
      • Email Task
      • Tools
    • BLISS COA Server
      • Installation – Printers, restarting services
      • Shared Directories
      • RDS Email Notification
      • COA Configuration
  • Session 3:
    • Practice Assignments
      • Configure Label Service
      • Configure RDS
      • Configure the Email Task
  • Session 4
    • Course Review
    • The Future of BLISS
    • VortalBLISS
    • VortalDESK
    • Wrap Up
    • Class Evaluations, Last Questions
    • Certificates of Completion

Materials and Supplies – Baytek International will provide all instructional materials and supplies.